24/7 Help Desk Support

Help desk to stay ahead in the competition

Netrefine constitutes different teams in the help desk service. We provide 24*7*365 service to answer all the customer queries and service guides to bring out the efficacy in seamless networking.

Guidance

Technical assistance related to software, networks, and systems.

Response to queries

Answers and gives out a suitable solution by isolating the problem.

Help desk to stay ahead in the competition

Netrefine constitutes different teams in the help desk service. We provide 24*7*365 service to answer all the customer queries and service guides to bring out the efficacy in seamless networking.

Guidance

Technical assistance related to software, networks, and systems.

Response to queries

Answers and gives out a suitable solution by isolating the problem.

Other services under the help desk

Staying ahead in the competition is the main motive of our help desk team. Following are more of services under the help desk

Troubleshoot

The issues in the software or network that are put out by the client are rectified by isolating them first and then dealing with the bug individually.

Tracking of bugs

Latest bug tracking technology to identify the unknown bugs and sort the user’s issues.

High-level and low-level resolvers

Equipment to guide and resolve all the levels of issues related to the software or network systems.

Different mediums to reach out

The customer’s queries reach out through different media such as email, calls, or messages.

Benefits of Help Desk

Our help desk accompanies various benefits.

24*7*365 Priority

Ongoing management of queries and issues. Resolving several bugs, troubleshooting, etc.

Latest Technology

The fixing and isolation of the problems are done with the aid of the latest technology and networking.

Time Saving

The pressure to resolve issues by self is nil and hence a lot of time is managed and conserved from the customer’s side.

Service areas

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Our monthly plan for all our services.

We put together the best and affordable plans that you may get for our high-quality services.  

Startup Pack

  •     Initial Server Setup
  •    24/7 Proactive Server Management
  •    Backup & Restore Data
  •    3rd Party Software Installation
  •    Software & Security Updates
  •    Basic Server Tuning & Optimization

Popular

Value Pack

  •     Help Desk Support (30 Min Max Response Time)
  •     Server Optimization & Hardening
  •     Backup/Restore Data
  •     Security Incidents Monitoring
  •     Migration & Transfers

Super Saver Pack

  •     Server hardening and initial setup
  •     Remote linux os install
  •    
Hourly server admininstration
  •     Server security package
  •     Data Recovery
  •     SSL certificate installations

Contact us to earn more

Contact our experts to stay in touch with us and get to know more about your business management.