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Distinctions among Helpdesk, Service Desk and Desktop Support.

How Helpdesk, Service Desk and Desktop Support Differ?

Posted on March 9, 2021 By netrefine

Distinctions among Helpdesk, Service Desk and Desktop Support. We distinguish between Helpdesk, Service Desk and Desktop Support which are interchangeably used. Helpdesk vs Service Desk support The ITIL literature has a separate definition for Service Desk and not for the Helpdesk. The IT Help...

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How Helpdesk, Service Desk and Desktop Support Differ?

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