software and it solutions Archives

Why is IT Support the Next Crucial Part of the Businesses?

Posted on August 30, 2021 By netrefine

With the advent of technologies, businesses have transformed their processings and with the innovative solutions they are offering next generation experience to their customers. From retail to manufacturing all have changed their operational style but in this we can’t also deny the fact that to tu...

Helpdesk Future in 2021

Posted on August 18, 2021 By netrefine

In the digitalization era, the virtual business environment is the new trend as now entities are going online and offering new opportunities to the startups to large enterprises to continue their businesses. With the advent of several innovative technologies, now services can be operated automated. ...

How MSPs are supporting clients during the COVID-19 pandemic

Posted on July 12, 2021 By netrefine

How has this world totally transformed due to Covid 19 pandemic? When this virus hit us everyone was in the dilemma of how to save time and the next major challenge before enterprises was to ensure the continuity of the businesses. Undoubtedly, people were easily able to save their lives by being in...

IT Help Desk Support: Differences Between Internal and Outsourced IT Service Desks

Posted on June 14, 2021 By netrefine

As similar as nowadays, IT Help desk support has also turned as an important of the enterprises as Help desks are. Yes, you all know about the help desk, we have heard about this name several times and not only in offices help desks were the essential part of the events and different programs. It [&...

Future of Helpdesk in 2021

Posted on May 11, 2021 By netrefine

The world has transformed into the digital era, where traditional help desk has replaced virtual help desks software with the integration of smart chatbots. Undoubtedly, in 2021 help desks have transformed its automated proceedings and ensures to sort the queries immediately. Along with this, it als...

Remote IT Support: Process, Service, and Benefits

Posted on April 28, 2021 By netrefine

This pandemic has really affected us at a huge level, we are all forced to confine ourselves at our permanent residence. Hence, due to this, the digital world has rapidly enhanced and offered new opportunities to the people to experience the virtual world. In this difficult time, to continue the ser...

Best Cloud Migration Service Providers

Posted on March 31, 2021 By netrefine

Before discussing the best Cloud Migration Service Providers we need to first know what exactly is cloud migration. It simply means transferring all your business data to a cloud computing environment which cannot be accessed beyond the cloud’s firewall. This data can include email, applications, ...

Customer Expectations from Modern On-Demand Platforms

Posted on March 23, 2021 By netrefine

Meeting customer expectations is an important pillar of customer service. The most common things that we hope from customer service are: Quick Response:- Customers want instant and proactive response from the support. They don’t want to call twice and it’s better if the service authori...

Managed Network Operation Services for MSP and Technology Firms

Posted on March 16, 2021 By netrefine

NOC services is a necessity for businesses and technology firms as handling network operations alone is hectic. The hotcake of the market, we talk about NOC services and its benefits here. Network Operation Services (NOC) is a medium through which IT technicians yield remote control and management s...

How Helpdesk, Service Desk and Desktop Support Differ?

Posted on March 9, 2021 By netrefine

Distinctions among Helpdesk, Service Desk and Desktop Support. We distinguish between Helpdesk, Service Desk and Desktop Support which are interchangeably used. Helpdesk vs Service Desk support The ITIL literature has a separate definition for Service Desk and not for the Helpdesk. The IT Helpdesk e...

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Managed IT Services

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Managed IT Services

Cloud Solutions

Business Communication

Software Services

Website Design & Development

Why is IT Support the Next Crucial Part of the Businesses?

How MSPs are supporting clients during the COVID-19 pandemic

Future of Helpdesk in 2021

Customer Expectations from Modern On-Demand Platforms

Managed Network Operation Services for MSP and Technology Firms

How Helpdesk, Service Desk and Desktop Support Differ?

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Managed IT Services

Cloud Solutions

Business Communication

Software Services

Website Design & Development

Managed IT Services

Cloud Solutions

Business Communication

Software Services

Website Design & Development

Company

IT Services

Website Design & Development

INDIA OFFICE

100-A, Main Hastinapur, Karni Palace Road,Vaishali Nagar, Jaipur – 302034

CANADA OFFICE

1404, 26 Ave NW Edmonton, Alberta T6T 0W1

100-A, Main Hastinapur, Karni Palace Road,
Vaishali Nagar, Jaipur – 302034